Privacy Policy

Privacy Policy

This privacy policy explains how West Yorkshire Woodwind or ‘we’ use any personal information we collect about you when you use this website.

By visiting the website www.westyorkshirewoodwind.co.uk you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

Information Collected

You are welcome to access our site without disclosing your personal data. We collect personal information from visitors to this website through the use of online forms and every time you email us your details or call us.

The information we collect about you may include your name, email address, address, phone number, IP address, location, company name, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

We will only use any personal information you send us for the purposes of dealing with your enquiries and requests. We collect additional information automatically about your visit to our web site to improve our online service.

We will only use any personal information you send us for the purposes of dealing with your enquiries and requests. We collect additional information automatically about your visit to our web site to improve our online service.

Why we need your data

We collect information about you to; fulfil your request e.g. if you fill out a contact form we use this information to contact you directly, process your order, manage your account and, if you agree, to email you about other products, services, and information we think may be of interest to you. We may also contact you directly to follow up on the service and user experience we provide. If West Yorkshire Woodwind is ever sold to another company your contact information will be passed on to this new party.

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long will we store your data?

If we provide any paid for products or services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Who is collecting your information?

When you are on the site and are asked for personal information, you are sharing that information with www.westyorkshirewoodwind.co.uk unless stated otherwise.

With whom does West Yorkshire Woodwind share your information?

We will only disclose your personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.

We collect log file information from all our visitors to www.westyorkshirewoodwind.co.uk site. Log files automatically record website usage and information such as the time, date, IP address, HTTP status and bytes sent and received. We use this information to improve our online service and to make changes to the layout of the site and to the information on it, based on the way visitors move around it. We only use log files to record visitors’ use of the site on an anonymous basis (so that individuals are not identified).

Access right

You can ask us whether we are keeping personal data about you by writing to :

The Data Officer,

West Yorkshire Woodwind

190 Leeds Road

Idle

Bradford

West Yorkshire

BD10 9SA

Or by sending an email to tom@westyorkshirewoodwind.co.uk

Once we have received your request we will respond within 21 days. We do everything we can to keep the information we have about you accurate and up to date. If, however, you find errors or inaccuracies in your data or do not feel like we should hold any information about you, we will erase, complete or amend that information upon request.

If you have any requests concerning your personal information or any queries with regard to these practices please contact us by email at tom@westyorkshirewoodwind.co.uk or write to us at:

The Data Officer,

West Yorkshire Woodwind

190 Leeds Road

Idle

Bradford

West Yorkshire

BD10 9SA

 

What happens when you link to another site?

The West Yorkshire Woodwind site may link to web addresses of other websites which are outside of our control and are not covered by this privacy policy. If you access these suggested sites, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the West Yorkshire Woodwind site and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. Please note that your internet service provider is required by law to retain the details of all visitors to this site for a period of 12 months.

 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

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We're Moving!

We're Moving!

We are currently in the process of relocating so please bear with us over the coming weeks. We are looking to be back open properly in the New Year and look forward to seeing you then!

Best wishes

Tom